US Cloud and other top providers offer flexible contracts, so you can verify performance without long-term commitment. Additionally, contact existing customers to gain firsthand feedback on their experience and satisfaction levels. In 2017, Microsoft unveiled Unified Support as their new enterprise support offering, gradually phasing out the long-standing Premier Support model. This transition was completed in July 2023 for [outdoor signs for business](https://www.cdlcruzdasalmas.com.br/portal_de_empregos/companies/outdoor-marketing-signs/) public sector customers, making Unified Support the only Microsoft-direct support option available. You don’t deserve a one-sized-fit-all approach to Microsoft support services. Instead, we will build and develop a unique IT support strategy for your business.
Supporting Mission Critical
Our typical client gets 52% better Unified pricing at Dynamic Consultants Group, with some clients getting up to 300%! Capture even more savings by reducing your DSE wasted hours with a 71% smaller commitment at Dynamic Consultants Group. Right-size your Unified Support agreement and start saving today by switching to Dynamic Consultants Group – the only proven global alternative to Microsoft Unified support services. We offer a complete Microsoft Premier Support package for your company. With offices based in the United States, Europe and Asia we are always available to provide 24/7 support. Cut your support costs in half, while getting 10X faster response times vs Microsoft.
Customized Managed Services
Pricing models vary, so compare apples to apples across vendors. Choosing a Microsoft Unified Support competitor can unlock real operational and financial gains – but only if you treat it like the strategic decision it is. Use this guide to evaluate your options, avoid common pitfalls, and select a support partner that delivers more value than Unified ever did. Treat it like any other critical vendor relationship and use the time wisely by testing the support structure as much as possible.
Mistake #4: Focusing Only on Cost Savings
These alternatives often provide fixed pricing models based on actual support needs, rather than tying costs to overall Microsoft licensing spend. Given these financial realities, it’s worth considering Microsoft Unified support alternatives like US Cloud, which can save 30-50% compared to Microsoft’s direct support offering. With Microsoft’s lack of price protection in multi-year agreements [4], exploring alternatives before your next renewal could yield significant savings. This transition from Microsoft Premier support services to Unified Support has significantly deteriorated service quality, especially following the 2023 layoffs. We emphasize a proactive approach that helps customers maximize their uptime, optimize performance, and lower their total cost of ownership for your mission-critical solutions. Cut your Unified Support price in half by only paying for the Microsoft support your enterprise consumes when you consume it.
Global Support with US Teams
Support costs have increased significantly, and the return isn’t always clear.If there is just one thing you take away from this article, it should be that tech support for your Microsoft environments doesn’t have to be an all-or-nothing scenario.Another typical complaint about Microsoft Unified Support is that their "one-size-fits-all" approach to service is universally rigid in practice.With IncWorx, you can save up to $300,000 per user, per year.This advance preparation enables you to understand what you truly need before engaging with potential providers.Consistently transparent pricing—like US Cloud’s fixed-fee model—is much easier to budget for and report on.
Dynamic Consultants Group has experience supporting all Microsoft technologies. We have over 15 Microsoft certifications covering cloud, hybrid and on-premises environments. Leverage Dynamic Consultants Group’s Microsoft expertise to optimize your Microsoft technology. Prioritize your problems and reach resolution for you and your team’s most complex issues up to 50% faster than Microsoft Premier Support would.